Help Center
Trust & Safety
Held payments, verified members, reporting, and how to avoid scams.
6 articlesUpdated regularlyPopular topics included
Topics covered
Staying safe on Trade Up
Held payments, verified members, and habits that keep you safest.
Safety2 min readBuyer protection and the inspection window
Held funds plus a 3-day window to inspect shipped items.
Protection1 min readVerifying your identity
Earn a verified badge with a private, encrypted ID check.
Verification1 min readReporting a user, listing, post, or storefront
Report anything off from the ⋯ menu — confidentially.
Reporting1 min readAvoiding scams
Keep every deal in-app — off-platform payments aren't protected.
Scams2 min readBlocking a user
Stop seeing someone's activity and messages by blocking them.
Safety1 min read
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