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Payments & Payouts
How payments are held, what the fees are, when sellers get paid, and how refunds work.
5 articlesUpdated regularlyPopular topics included
How payments work
Your card is held, not charged, until you confirm you got the item.
Payments2 min readThe service fee and Buyer Protection
A 3.5% buyer fee, 0% for sellers, and optional Buyer Protection.
Fees2 min readWhen and how sellers get paid
Funds release on confirmation or auto-release, paid via Stripe Connect.
Payouts1 min readRefunds and getting help with a payment
Report an issue during the 3-day window to start a refund with support.
Refunds2 min readWhy do I need to set up payouts?
Linking a U.S. bank through Stripe is required to accept cash.
Payouts1 min read
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